FAQs

Orders are normally processed within 1–3 business days after payment confirmation.

After your order ships, estimated standard delivery is 5–10 business days within the United States and approximately 7–20 business days for international orders.

Shipping charges are calculated automatically at checkout based on your order and destination. VLARIN may occasionally offer free-shipping or other delivery promotions.

Once your order has shipped, we will send a shipping confirmation email containing your tracking information.

Please allow approximately 24–72 hours after shipment for the carrier's tracking system to display updated information.

If your package has not arrived within the expected delivery timeframe, contact support@vlarin.com and include your order number.

Return requests must be submitted within 30 days of delivery.

To begin a return, email support@vlarin.com with:

• Your order number
• Your full name
• The reason for the return
• Product photos when applicable

Our team will review the request and provide return instructions if it is approved. Please do not send an item back before receiving instructions.

Once an eligible return is received and inspected, VLARIN will notify you whether your refund has been approved.

Approved refunds are issued to the original payment method. They typically appear within 5–10 business days, depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless your order arrived damaged, defective or incorrect.

If the expected processing period has passed, check with your bank or payment provider first. You can then contact support@vlarin.com if you still need assistance.

You can choose from the payment options displayed during checkout, including supported debit or credit card payment methods and other available payment providers.

Payments are processed through secure third-party payment providers. VLARIN does not store complete cardholder credentials on its own servers.

Prices are shown in U.S. Dollars (USD) unless another currency is specifically displayed. The final amount shown at checkout is the amount applicable to your purchase.

If you need to update your shipping details or request a cancellation, contact support@vlarin.com as soon as possible and preferably within 12 hours of placing your order.

Because orders are processed quickly, changes or cancellations cannot be guaranteed.

Once an order has entered processing or has already shipped, changes or cancellation may no longer be possible. Shipped orders cannot be canceled.

Please carefully check your shipping information before completing your order. Your details should include:

• Your full name
• Your complete street address
• Apartment, suite or unit number when applicable
• A valid email address
• A valid phone number

Customers are responsible for providing accurate and complete delivery information.

International orders may be subject to customs duties, import taxes or other fees depending on the laws of the destination country or region.

These charges are the customer's responsibility and are not controlled by VLARIN.

Customs clearance may also occasionally extend the estimated delivery timeframe.

Please contact support@vlarin.com within 7 days of delivery.

Please include:

• Your order number
• Clear photos or video showing the issue
• A short description of what happened

Our team will review the case and determine the appropriate resolution, which may include a replacement or refund.

For questions about your order, shipping, returns, refunds or payment, email:

support@vlarin.com

Please include your order number whenever possible so our team can review your request more efficiently.