Shipping Policy
Shipping Policy
Thank you for choosing VLARIN. We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders purchased through our website.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During peak seasons, holidays, promotional events, or unexpected circumstances, processing times may take slightly longer. You will receive an order confirmation email immediately after purchase and a shipping confirmation email once your order has been dispatched.
2. Shipping Time
After your order has been processed and shipped, estimated delivery times are as follows:
| Destination | Shipping Method | Estimated Delivery Time |
|---|---|---|
| United States | Standard Shipping | 5–10 Business Days |
| International Orders | Standard International | 7–20 Business Days |
*Please note: Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, customs processing, or other factors outside of VLARIN's control.
3. Shipping Rates
Shipping fees are calculated automatically at checkout based on your order details and delivery destination. From time to time, VLARIN may offer free shipping promotions or special delivery offers.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–72 hours for carrier tracking updates to reflect online. You can use the tracking number provided in your email to monitor your delivery status at any time.
5. Shipping Address
Customers are responsible for providing accurate and complete shipping information during checkout. Please carefully review your:
- Full Name
- Shipping Address & Apartment / Unit number
- Email Address
- Phone Number
6. Delayed or Lost Packages
While VLARIN works with reliable shipping carriers, delivery delays may occasionally occur due to circumstances beyond our control, including weather conditions, carrier delays, customs inspections, holidays, or incorrect delivery information.
If your package has not arrived within the expected delivery timeframe, please contact our support team at support@vlarin.com. We will assist you in locating your order and coordinating with the carrier.
7. Customs, Duties, and Taxes
For international orders, additional customs fees, import duties, or taxes may apply depending on your country or region. Any customs charges are the sole responsibility of the customer. VLARIN is not responsible for transit delays caused by local customs clearance procedures.
8. Order Changes and Cancellation
Orders are processed quickly to ensure fast delivery. If you need to update your shipping information or cancel your order, please contact us within 12 hours after placing your order.
*Once an order has been processed or shipped, changes or cancellations may no longer be possible.
9. Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with the following details:
- Your order number
- Clear photos or videos of the damaged package and product
- A brief description of the issue
Our customer support team will review your request promptly and provide a replacement or resolution.
10. Contact Us
If you have any questions regarding shipping, please contact our support team:
Thank you for choosing VLARIN.
We appreciate your trust and look forward to delivering your beauty favorites.